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Terms and Conditions

Client Terms

Last updated: October 13, 2022

In this agreement:

“iLearn Engineering®” means iLearn Group (UK) Ltd whose registered office is 20-22 Wenlock Road, London, England, N1 7GU Company Registration Number 13140344.

“Learner” means either (1) the Client where the Client is the learner (2) A person under-18 for whom the Client has parental responsibility.

“Tutor” means the Tutor introduced by iLearn Engineering® to the Client to provide support to the learner.

“Awarding Body” is the awarding organisation responsible for course accreditation and Learner certification

“iLearn Portal” means a third-party business management software for the purposes of providing the course material and assignments.

“Payment Provider” means a third-party organisation for the processing of payments which is a combination of Stripe and PayThen

Invoicing of Clients and payments to iLearn Engineering® is managed by a Payment Provider. iLearn Engineering® do not hold, nor have access to any client payment card information.

This Agreement is for the admission of a learner onto a course in accordance with the following terms of business.

The “date of enrolment” is defined as the date on which first payment is made by the Client to iLearn Engineering®.

iLearn Engineering® is responsible for:

– providing relevant learning material to allow successful progression through the course
– providing a platform (iLearn Portal) for the purposes of access learning material including workbooks and assignments, and management of payments.

 marking and grading assignments and for providing an overall course grade

– Submission of learner information to the relevant awarding bodies for registration onto the selected accredited course.

– Submitting final grades to the Awarding Body for Learner certification

1 Course Fees

1.1 Course fees are managed via the Payment Provider
1.2 The Client agrees to pay the fees as shown on the relevant Payment Provider payment plan page.

1.3 The Client agrees to make all payments via debit/credit card via the Payment Provider platform, unless alternative methods are specifically authorised by iLearn Engineering®.
1.4 Where not stated otherwise, the course fee comprises the awarding body registration fee and iLearn Engineering®’s fee
1.5 The payment dates are as defined on the Payment Provider plan on the date of enrolment.

1.6 In the event of unsuccessful payments, the Payment Provider will re-attempt to automatically charge the provided payment method. Ilearn Engineering have the right to withdraw access to the iLearn Portal in this instance.

1.6 Final qualifications or certificates will not be issued to the Client unless all course fees have been paid and they have satisfied the Awarding Body.

2 Cancellations

2.1 The client has a 14 day cooling-off period from the date of enrolment in which to cancel the course, and receive a full refund of payments made.

2.2 After this cooling off period, the Client has entered into an agreement to pay the full course fees. iLearn Engineering® reserve the right to withdraw the Clients access to the course for any failed payments.

3 Course Terms and Conditions

3.1 Access to the iLearn Portal requires a Google Account. Access is strictly using the Google Account Single-Sign-On. No password data is stored by iLearn Engineering®.

3.2 iLearn Engineering® does not accept any responsibility for the successful completion of the Learner on any course.
3.3 All courses are assessed by written assignments. The Learner is limited to two attempts at each assignment. If a learner does not achieve a Pass grade after the second submission, a grade of Unclassified is given for that given assignment. This does not prohibit further successful completion on the course.

3.4 iLearn Engineering® will submit and recommend all successful course Learners for certification to the Awarding Body. However, the Awarding Body has the right to refuse certification if they do not meet their academic standards.

3.5 Hardcopies of certificates are sent to the postal address provided by the learner once both of the below conditions are met:

– Successful completion of the Course recognised by the Awarding body.

– There are no outstanding Course Fees.

3.6 It may be possible for a learner to transfer between courses during the timescale of the course. iLearn Engineering® reserves the right to charge a reasonable administration fee in these instances.

3.7. Enrolment onto a Course does not guarantee success. There is no return of fees from iLearn Engineering® in the event of a failed course.

3.8 Access to individual course units will be made progressively based on successful payments by the Client.

3.9 Access to ‘specialist’ units may be made available only following successful completion of initial ‘core’ units. This is deemed for the benefit of the Learner.

3.10 iLearn Engineering® or the Awarding Body have the right to withdraw a Learner from any course if there is evidence of cheating or plagiarism, without the return of paid fees.

4 Data Protection Act

The Client agrees to the use of their personal data by iLearn Engineering® for the purpose of course enrolment and registration, for billing and fee collecting purposes and to enable iLearn Engineering® to contact the Client from time to time and iLearn Engineering® will use any client data for the purposes of the services that it provides under this agreement.

5 Policies

Any opinion expressed by a Tutor is not necessarily an expression of the opinion of iLearn Engineering®.

6 General

Unless otherwise agreed in writing by iLearn Engineering®, the terms of this agreement shall prevail over any other terms or conditions put forward by the Client and such terms may be altered from time to time provided any such change has been notified to the Client.

7 Approval

Acceptance of our services will be taken to represent agreement to these terms.

Specific Website Terms & Conditions

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the website (the “Service”) operated by iLearn Group (UK) Ltd. (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

8 Accounts

Access to our Service is managed via Single-Sign On Google account. You must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

9 Intellectual Property

The Service and its original content, including Unit specifications, unit workbooks, assignments and all other features and functionality are and will remain the exclusive property of iLearn Group (UK) Ltd and its licensors.

10 Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by iLearn Group (UK) Ltd.

iLearn Group (UK) Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that iLearn Group (UK) Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

11 Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. This will not alter any ongoing payment requirements.

12 Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

13 Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

14 Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

15 Contact Us

If you have any questions about these Terms, please contact us.